Shipping policy

Last updated: October 21, 2026

Thank you for shopping with Woman Restored. This policy explains how we ship your order, what it costs, and what to expect after you buy.

Order Processing

Orders are normally processed within 5–7 days after payment is confirmed, before being handed to the courier. Any different processing timeframe for pre-orders or made-to-order items will be stated on the product listing. Courier transit time is additional to order processing time.

You'll receive a confirmation email with tracking as soon as your order ships, if the shipping method supports it.

Shipping Methods & Delivery Times

Available shipping methods and estimated delivery times are shown at checkout. Delivery times are estimates, not guarantees, and begin once your order ships. They may be affected by carrier delays, weather, or other events outside our control.

Shipping costs

Shipping charges are calculated at checkout based on your destination, order weight, and selected shipping method. Free standard shipping may be available on selected orders as displayed at checkout.

Order Tracking

Once your order ships, we'll email you a confirmation with a tracking number and link, if applicable. Please note tracking information may take time to update after you receive it.

Shipping destinations

We currently ship to South Africa.

International shipping is not currently offered.

Address accuracy

Please check your shipping address at checkout. Contact us as soon as possible if you need to correct it.

Lost, damaged, or delayed packages

If your order is lost, damaged, or delayed, contact us at lebohangpauline@gmail.com with your order number. We will investigate with the carrier and help resolve the issue. This does not limit your rights under applicable consumer protection laws.

Order Changes & Cancellations

Need to change or cancel your order? Contact us as soon as possible. We may be able to accommodate changes before your order ships, but once it's in transit we're unable to modify it. Refunds for cancelled or delayed orders will be processed promptly to the original payment method where possible.

Questions?

Contact our team at lebohangpauline@gmail.com.